Privacy notice

Who is responsible

Clarkys Competitions, trading as The Winners Club, 171 High Street, Rochester, Kent, ME1 1EH, is responsible for your personal data. For privacy requests, marketing withdrawal or winner-publicity objections, email billyclark96@icloud.com.

What we collect

• Your name, email address and required UK mobile number on giveaway entry
• Account information if you register, your entries, assigned numbers and entry times
• Your eligibility and rules confirmations and separate marketing choices
• Referral source (e.g. Facebook or TikTok), browser/device information and a one-way hashed network identifier used to prevent abuse
• Winner contact, claim and delivery information, and proportionate eligibility evidence where needed
• Correspondence you send us and consent-withdrawal records

Why we use it

We use necessary entry and contact details to administer the giveaway, assign entry numbers, check eligibility, contact winners and deliver prizes (performance of the giveaway terms). Accurate entry details are required; without them we cannot administer your entry. They do not give us permission to send promotions.

We use relevant technical information and records to prevent abuse, protect the website and resolve disputes (legitimate interests in fair and secure administration). We use data where required to comply with legal obligations. Email and text marketing use your separate consent, not acceptance of the giveaway rules.

Marketing

Marketing is always optional and separate from entering. Choosing neither channel does not affect your entry or chances. You can withdraw consent at any time on our marketing preferences page, in your account or by emailing us. Withdrawal does not affect earlier lawful processing. Genuine entry or prize messages may still be necessary.

Who receives data

Access is limited to authorised people administering the site and service providers needed for hosting, account access, communication and prize delivery. We may disclose relevant information to regulators or authorities where required. Donating businesses do not receive entrant contact lists for their marketing. Winner information and publicity objections are explained in our giveaway rules.

Joining the optional WhatsApp group is separate from entering. Other members may see your phone number, profile information and messages depending on WhatsApp's settings. WhatsApp processes information under its own privacy terms; leaving the group is separate from withdrawing website email/text consent.

International processing

Technology providers may process information outside the UK. Where a restricted transfer is made, UK data-protection law requires an applicable adequacy decision or appropriate safeguards. Contact us for information about the providers, locations and safeguards relevant to your data.

Retention

Our intended entry-record retention period is up to 24 months after a giveaway closes, unless a documented legal obligation or dispute requires longer. Account data is kept while the account remains active and for any necessary period to resolve outstanding matters. Marketing data is kept while consent remains valid and there is an ongoing need, with periodic review. Minimal withdrawal records may be retained to avoid contacting you again. These records require review and deletion by the operator; they are not automatically erased by the entry form.

Your rights

Depending on the lawful basis and circumstances, you may request access, correction, erasure, restriction or portability, object to processing based on legitimate interests, and withdraw marketing consent. Email billyclark96@icloud.com; we may need proportionate identity checks. Requests are normally answered within one month, subject to lawful extensions.

You may complain to the Information Commissioner's Office. Our random prize selection is not a decision intended to have legal or similarly significant effects on you.